Keep What’s Yours. What’s Your Client Retention Strategy? (Checklist)
Whether you've been a at your firm for years, or you're just starting out, the number one rule for success is: Keep What's Yours. Specifically keep your clients, by continually practicing the science of client retention. Your client retention strategy is
Do You Know These 3 Important Facts About Client Retention?
A proper client retention strategy works by finding ways to keep existing customers engaged in your business. You might be thinking “Why is client retention so important to my business strategy?” Here are three facts you might not know about
6 Ways to Surprise and Delight Your Clients
Did you know, it’s 5 times more expensive to attract a new client, than it is to retain an existing client? The easiest way to retain your clients is to build personal and thoughtful relationships over time. Delighting your clients
3 Surprising Times Where Gifting Saves the Day
Why is gifting important? As a company, gifting can be one of the best ways to develop new connections, nurture relationships, and solidify bonds. Gifts provide an optimal medium to show the recipient that you’re willing to put in extra effort
5 Gifts That Pay It Forward: How to give to your clients while also supporting worthy causes
There has been an abundance of research supporting that thoughtful and personalized gifts can strengthen the relationship between you and your clients. But, is it possible to support worthy causes while doing so? The answer is yes. In the last